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Have a question about our products, a B2B partnership inquiry, or need help with your order? Our team is here — reach out via phone, email, or visit us directly.

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Om Technologies — Head Office
Chennai, Tamil Nadu, India · 600 001

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📋 Contact Details
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WhatsApp
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General Inquiries
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B2B & Bulk Orders
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Address
Om Technologies
Chennai, Tamil Nadu — 600 001
India
🕘 Business Hours
Monday 9:00 AM – 7:00 PM Tuesday 9:00 AM – 7:00 PM Wednesday 9:00 AM – 7:00 PM Thursday 9:00 AM – 7:00 PM Friday 9:00 AM – 7:00 PM Saturday 10:00 AM – 5:00 PM Sunday Closed
❓ FAQ

Frequently Asked Questions

Quick answers to the most common questions our customers ask.

How long does delivery take?
Standard delivery takes 3–7 business days across India. Express delivery (1–2 days) is available at checkout for most pin codes. You'll receive a tracking link via SMS and email once your order ships.
Do you offer bulk / B2B pricing?
Yes! We have special pricing for bulk orders (50+ units), corporate gifting, and reseller partnerships. Email us at b2b@omtechnologies.in or select "Bulk / B2B Orders" in the contact form above.
What is your return & refund policy?
We offer a 7-day return window for unopened products in original packaging. If you received a damaged or defective product, contact us within 48 hours and we'll arrange a free replacement or full refund.
How do I reactivate the Swasam Air Filter?
Simply place the Swasam bag in direct sunlight for 1–2 hours monthly. UV light releases the trapped pollutants, reactivating the activated carbon for continued use. Each bag lasts up to 2 years this way.
Is the Swasam product safe for children and pets?
Absolutely. Our Swasam Activated Carbon Air Filter is 100% chemical-free and fragrance-free — made purely from natural coconut shell charcoal. It is completely safe for children, infants, the elderly, and all pets.
How can I contact Laser Don for consultation?
Select "Laser Don Consultation" in the subject dropdown of our contact form, or email info@omtechnologies.co.in with details of your industrial laser requirement. Sudagar will personally respond within 1 business day.
Can I track my order after placing it?
Yes. Once your order is dispatched, you'll receive an SMS and email with your courier tracking number. You can track it directly on the courier's website or use the Track Order page on our site.
What payment methods do you accept?
We accept UPI (GPay, PhonePe, Paytm), credit/debit cards, net banking, EMI options, and Cash on Delivery (COD) for eligible pin codes. All online payments are secured via SSL encryption.

Still Have Questions?
We're Here to Help.

Reach out directly or browse our products. Our friendly support team responds within 24 hours — including for Laser Don industrial inquiries.